Industrial Municipal

What's New

Home
Vista Notice
Requirements
Tech Support
Phone Chips
Presentations
Pricing
Scanners
U-Trap-It Demo
Contact Us

Literature

Bed Bugs

IPM

Benefits for Service Providers

Urban Pest


Scanner Troubleshooting FAQ


1) Charge all scanners for 24 hours - make sure the charging indicator is lit (green or red light).

 >>> Do not proceed until scanners are FULLY charged <<<

2) Cold Boot the scanner by doing the following:

  • Make sure the scanner is off.

  • Remove scanner from cradle.

  • With the unit face-up, note the small grey button on lower right corner.

  • Turn the unit over, remove the battery compartment cover.

  • Using the stylus (plastic pen) depress the black reset button while pressing/holding the small grey button mentioned above.

  • Replace battery compartment cover.

  • Turn the scanner on.

3) Complete the "Welcome" process (screen calibration, regional settings, time/date, etc...)

    If you don't get the "Welcome" process, repeat step 2 - as it wasn't completed correctly...

4) Uncheck "Incoming Beams" by doing the following:

  • Click Start

  • Click Settings

  • Click "Connections" tab at bottom of screen.

  • Click the "Beam" icon

  • Uncheck the checkbox for "Receive all incoming beams..."

  • Click "OK" at top right of screen.

5) Change ActiveSync Baud rate by doing the following:

  • Click Start

  • Click ActiveSync (in the start menu)

  • Click "Tools" at the bottom of the screen.

  • Click "Options"

  • Place Check in "Enable Synchronization when cradled.."

  • In the Combo box for speed, select "115200 default"

  • Place check in "Include PC when synchronizing remotely..."

  • Click "OK" at top right of screen.

6) Place Scanner back into cradle.

 Note: steps 7 and 8 are performed on the desktop PC from within the Desktop program.

7) Reprogram scanner: Scanner Utilities -> "Program Scanner (with software)"

8) Reload Inspector data: Scanner Utilities -> "Load CE device with Inspector data"


  *U-Trap-It and U-Trac-It are registered trademarks of In-Quiz-It Software
  *PestClick is a registered trademark of RSA Education LLC
  Product specifications subject to change without notice.
  Copyright © 2006 [In-Quiz-It Software]. All rights reserved.

  Web Problems? - tell the Webmaster